About Us
How We Work
We specialize in operational support for small law firms and growing businesses that need expert help but aren't ready for full-time executives. Our clients are managing partners juggling casework and operations, or business owners wearing too many hats.
We assess where you're stretched thin and step in with exactly what you need—whether that's optimizing your Clio setup, managing a critical project, or serving as your fractional Director of Operations. We work hands-on alongside you to build systems that work, solve stalled problems, and create the breathing room you need to focus on what you do best.
The result? Operations that run smoothly and leaders who can finally focus on growth instead of just keeping up.
Our Values
Our approach is built on four core values: communication, integrity, resourcefulness, and execution. We believe operational support only works when it's grounded in transparency, creative problem-solving, and actually getting things done.
Whether we're partnering with you on a single project or serving as long-term fractional leadership, we take the time to understand your specific challenges and goals. Then we execute—building systems, managing projects, and solving problems with hands-on expertise that delivers real results.
We're not here to write reports that sit on a shelf. We're here to work alongside you, lighten your operational load, and help you build a business that runs smoothly without you having to manage every detail.
Meet Jacene
Jacene is the founder of Backrow Consulting, where she focuses on helping small businesses enhance their strategies and achieve their goals.
She has spent the last 20 years in sales, operations and business development in multiple disciplines, including sports, technology, healthcare & legal.
A natural extrovert, she enjoys connecting with others. She is dedicated to providing thoughtful solutions that help entrepreneurs overcome obstacles and reach their full potential. Empowering small businesses is at the core of Jacene’s mission.
Jacene holds a degree in Business Management and Marketing and is a proud alumnus of Loyola Marymount University (LMU). A former Division 1 volleyball player, she brings the discipline, teamwork, and competitive drive from athletics into her professional work.
Our Core Values
Communication
We keep you informed and aligned.
Integrity
We do what we say we’ll do.
Resourcefulness
Execution
We solve problems creatively.
We get things done.